Bonna Mobile

iPhone Touch Screen Not Working: Why & How?

Touchscreen is the only way to interact with your iPhone, once it turns to frozen, your phone is totally useless. Either hardware or software can 

Why is your phone screen unresponsive?

Water Damage

Smartphones are not completely water-resistant. They are just able to withstand a certain amount of water for a short period.

Once your phone has water damage, the iPhone’s screen or inner components can lead to unresponsiveness. 

Your phone is overheating

The standard temperature of an iPhone is around 32-95 degrees F. Extreme temperatures or prolonged exposure to heat can affect the iPhone’s performance, including touch screen responsiveness.

Check out some tips for overheating mobile

Software/hardware issue

Sometimes, software bugs or glitches can cause the touch screen to become unresponsive. These issues can arise from various factors, such as problematic apps, iOS updates, or conflicts between software components.

Also, faulty hardware components, such as the digitizer (the component responsible for touch input), can lead to this issue.

Occasionally, after updating iOS or making significant changes to the system settings, the touch screen behavior can be altered. These changes can lead to temporary unresponsiveness.

Low Battery or Power Issues

A critically low battery level or power-related problems can result in a freezing touchscreen. The touch screen may not function properly if the device doesn’t have sufficient power

phone green screen

Quick tips for frozen iPhone screen

We beg many of you would restart your iPhone when having a  touchscreen issue (or any other issues). Yes! It’s the simplest way to try. It might work in some cases, however, restarting your phone is not the the most appropriate way to solve it.

1. Clean the screen

Use a microfiber cloth to gently clean the screen.

If you have a screen protector installed, it might be interfering with touch sensitivity. Try removing it and see if the screen responds better.

2. Check for Unresponsive Apps

If only specific apps are unresponsive, it could be due to a problem with those apps. Try closing them and reopening them or deleting and reinstalling them.

3. Update your iPhone

If you still interact with your iPhone well enough to access the Settings, tapping on General > Software Update to install the latest version of IOS. Or, you can connect to a Mac or a Windows PC running iTunes to do this

4. Chech hardware Issue

If the problem still persists after trying all the above steps, there may be a hardware issue with your iPhone’s touch screen. In this case, it’s best to contact Apple Support or visit an Apple Store or authorized service provider for further assistance.

Can you apply these tips to iPad?

If you have an iPad with a similar screen issue, try to apply the tips above. 

Restart your device, and make sure that your screen is clean and free of any debris or water. Disconnect Lightning, USB-C and any other accessories.

If you have been going through all of this and your iPhone screen is still freezing, you may need professional technicians to fix this.

It’s time to bring your phone to Bonna Mobile! We offer fast and affordable screen repair service for various mobile devices including iPhone, Google, and Samsung by our experienced specialists.

Reach us now to get your iPhone touchscreen repaired or replaced in 30 minutes!

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